Call us:

Privacy policy

1. General

1.1 What is personal data
Personal data is information that discloses or may disclose the identity of the user. We adhere to the principle of data avoidance. As far as possible, we refrain from collecting personal data.

1.2 Dealing with personal data
Your personal data will only be processed if we have received your consent to do so (Art. 6 I S. 1 a DSGVO) or if the processing of the data is necessary for our legitimate interests and if the assessment shows that there are no overriding interests, fundamental rights or freedoms on your part (Art. 6 I S. 1 f DSGVO).

We may use processors to process your personal data, but we will not disclose your personal data to third parties.

Your personal data will be processed exclusively within the EU, unless otherwise stated below.

1.3 Usage data
When visiting the website, general technical information is collected. This is the IP address used, time, duration of the visit, browser type and, if applicable, the page of origin. For technical reasons, this usage data is registered in a log file and can be used and stored for the purpose of evaluating the statistics of this website. This usage data is not linked to your other personal data.

1.4 Registration data
Registration is required for the comprehensive use of the functions of our website. The registration data is collected through your corresponding entries and used for the specifically stated purpose in accordance with your consent (Art. 6 I S. 1 a DSGVO).

1.5 Duration of storage
After the end of the purpose for which the data was collected, we only store your personal data for as long as this is required on the basis of statutory (in particular tax) regulations.

2. Your rights

2.1 Information
You can request information from us as to whether we are processing personal data about you and, if so, you have a right to be informed about this personal data and to receive the further information referred to in Article 15 of the GDPR.

2.2 Right of rectification
You have the right to have inaccurate personal data concerning you corrected and may request that incomplete personal data be completed in accordance with Article 16 of the GDPR.

2.3 Right to erasure
You have the right to demand that we delete the personal data concerning you without delay. We are obliged to delete them immediately, in particular if one of the following reasons applies:

  • Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You withdraw your consent on which the processing of your data was based and there is no other legal basis for the processing.
  • Your data has been processed unlawfully.

The right to erasure does not exist insofar as your personal data is required for the assertion, exercise or defence of our legal claims.

2.4 Right to restrict processing
You have the right to request us to restrict the processing of your personal data if

  • you dispute the accuracy of the data and we therefore verify the accuracy,
  • the processing is unlawful and you refuse the erasure and demand the restriction of use instead
  • we no longer need the data but you need it to assert, exercise or defend legal claims,
  • you have objected to the processing of your data and it has not yet been determined whether our legitimate reasons outweigh your reasons.

2.5 Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by us with the aid of automated processes.

2.6 Right of withdrawal
Insofar as the processing of your personal data is based on consent, you have the right to revoke this consent at any time.

2.7 General and right of appeal
The exercise of your above rights is in principle free of charge for you. In the event of complaints, you have the right to contact the supervisory authority responsible for us, the State Data Protection Commissioner, directly.

3. Data security

3.1 Data security
All data on our website is secured by technical and organisational measures against loss, destruction, access, modification and distribution.

3.2 Sessions and cookies
To operate the website, we may use cookies or server-side sessions in which data can be stored. Cookies are files that are stored on your hard drive by a website in order to automatically recognise this computer the next time you visit the website and thus adapt the use of the website to you. Some of the cookies used are deleted again at the end of the browser session. These are so-called session cookies. Other cookies remain on your terminal device and enable the browser to be recognised when you visit our website at a later date (permanent cookies). You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Please note that you may not be able to use some functions of this website if cookies are deactivated. We ensure that no personal data is taken from sessions or through cookies and that cookies are only used if this is technically necessary for the website. Thus, the balancing of interests shows that there are no overriding interests on your part (Art. 6 I S. 1 f DSGVO).

[borlabs-cookie type=”btn-cookie-preference” title=”Cookie Einstellungen”/]


If you use the comment function on our website, the time of creation, your chosen pseudonym and temporarily also your IP address will be stored in addition to these comments. This is done so that we can protect our rights in the event of illegal content.

5. Presence on social media platforms

We use the following social media platforms for company presentation and communication (we expressly refer to the data protection declarations and opt-out options linked below).

Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland)
Opt-Out: alternativ

YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland)

TikTok (TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland) Datenschutzerklärung:


These social media platforms may process personal data outside the EU; in this respect, we refer to the above data protection declarations of the social media platforms.
The respective social media platforms may create usage profiles from your usage behaviour and the resulting interests and actions on your part and save cookies on your computer in which your usage behaviour is stored. If you have an account on the respective social media platform and are logged in, your usage behaviour may even be stored independently of the device. Your usage profile can be used, for example, to place advertisements that presumably correspond to your interests.

We process the personal data exclusively for the purpose of communicating with you via the social media platform you have chosen and optimising our online presence, and ensure that no interests of yours are affected here that outweigh this legitimate interest of ours (Art. 6 I S. 1 f DSGVO). Insofar as you have already given the respective operator of the social media platform effective consent to the corresponding data processing, the processing of your personal data will also be based on this consent (Art. 6 I S. 1 a DSGVO).

6. Third party services

6.1 Use of YouTube
This website and the integrated offers contain so-called embeddings of videos on YouTube. These enable the connection to YouTube and the videos stored there. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Here, no interests of the users are affected which outweigh this technical necessity of the integration of the videos (Art. 6 I S. 1 f DSGVO). The purpose and scope of data collection and use by Google, as well as your rights and settings options for protection as a YouTube customer, can be found in YouTube’s privacy policy. These can be found at:

6.2 Affiliate links and advertising
We place affiliate and advertising links or banners to certain third-party providers on our website. With these links/banners, we generate income (advertising cost refunds) when purchases are made from the respective third-party provider via this link/banner or when their page is called up. The third-party provider may use cookies in order to identify the origin of the orders or the call. However, this has no effect on the use of our website and in particular does not constitute an obligation to purchase. Legal affiliate and advertising links or banners are only intended to facilitate your purchase. In addition, the respective data protection provisions of the third-party providers apply.

6.3 Google Web Fonts
We use so-called web fonts operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), in order to be able to display a uniform font on our website. These are automatically stored in your browser cache when you call up one of our pages in order to enable the desired display. If your browser does not support the web fonts used, a standard font of your computer may be used. In this case, no interests of the user are affected which outweigh this technical necessity (Art. 6 I S. 1 f DSGVO). You can view Google’s privacy policy here: Further information on Google Web Fonts can be found at

7. Contact

To contact us regarding data protection, please feel free to use the following contact options. Responsible person in the sense of the DSGVO:

Abendstern Fachpflege GmbH

Am Wald 20
40789 Monheim am Rhein


E-mail: info(at)


Fon: +49 2173 202 808 2



Abendstern Fachpflege GmbH

Am Wald 20
40789 Monheim am Rhein

Our opening hours:

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 14:30
Saturday Closed
Sunday Closed

Our promise:

We at Abendstern are always there for you. Our specialist care offers you noticeably high-quality and excellent care. We adapt the loving care and planning to your needs. We come to you and help you feel at ease.

Talk to us today so that we can support you as quickly as possible.

For our employees:

Our services



This website is not part of the Facebook website or Meta Platforms, Inc. Furthermore, this website is not endorsed by Facebook in any way. Facebook is a trademark of Meta Platforms, Inc.

Scroll to Top